While this is no doubt frustrating there is a small chance you’ll get the new 2018 pack with new chemistry and greater capacity. Potential silver lining?

I turned my Soul back into Kia and my final readings were:

Odometer: 45,030 miles
CEC: 15,391
CED: 14,749
Min det: 12.6%
Max det: 15.0%
Min cell: #19
Max cell: #3

It’s just reading a value off the Kia scan tool, there’s no “servicing” really involved. I would press the issue or consult another service dept.

In any event it sounds like you’re likely to get a new battery under warranty.

Why not have the dealer in Arizona run the SOH check before shipping? Their diagnostic equipment should be able to read the values.

The warranty packet is pretty clear that any state of health below 70% within ten years or 100,000 miles is eligible for a warranty repair regardless of whether or not it is for the original owner. I’d take it to the dealer, tell them the range has dropped dramatically, and ask them to check the sta...

I have a 2015 Kia Soul EV. I drive the freeway at around 65mph (or higher Im in LA area! :shock: ) and use the highway regularly for my commute. w/ battery at 100% my car started with 105 Miles after owning the car for 3 years... Down to 100% charge giving me 70 Miles (w/ AC Off) Dropped by approx ...

A 0%-100% charge on a nearly new battery should be ~27 kWh + charging losses. Original battery capacity is ~30.5 kWh with 27 usable. I did a range test when my car was brand new (you can find it on YouTube) and at 3.9 mi/kWh the car could do about 105 miles on a charge. Therefore on a fresh battery ...

If you did this drive at 4.8 mi/kWh it's my opinion that your main traction battery is severely degraded. If it were my car I would have it in for a State of Health (SOH) check at a local Kia dealer ASAP. If SOH is below 70% you are likely to qualify for a new traction battery under the 10 year, 100...

How many miles did you drive and what was the mi/kWh reading on the dash for the trip? To determine whether it's a degradation or instrumentation issue you should: 1) Charge to 100% 2) Reset trip odometer 3) Reset mi/kWh meter Then drive a given distance and make note of the distance traveled, the r...

Fully charge the car to allow the cells to balance then make an appointment at a Kia dealer to have the battery's SOH (State of Health) read by their diagnostic tool. If the SOH is below 70% the battery will be eligible for a warranty replacement under the 10/100 battery warranty.