- I have 2 Soul EVs. Both made in April 2015. The first I bought new nearly 6 years ago. It has never had a BMS upgrade. The Torque codes we use were created on this car. When I checked today I see. https://abload.de/img/photo_2021-02-05_21-0cwko9.jpg I have no battery heater, therefore no sensors,...

I life in the Netherlands and with the temperatures around 0 degrees Celcius, my heatpump is just working as expected, although I had the software update on my Kia Soul EV of 2014: BMS software update . So it looks like there is something different with the software update in Canada. What I noticed...

My dealer did some test on my car Today and confirm heatpump does work but only over 15 degC. No big surprise since I did the same in my garage few weeks ago, after reading this thread. They have collected data for further analysis by KIa . I life in the Netherlands and with the temperatures around...

...I live in the Netherlands and with the temperatures around 0 degrees Celcius, my heatpump is just working as expected, although I had the software update on my Kia Soul EV of 2014: BMS software update . The problem with the heat pump has now been reported multiple times from both Canada and Norw...

My dealer did some test on my car Today and confirm heatpump does work but only over 15 degC. No big surprise since I did the same in my garage few weeks ago, after reading this thread. They have collected data for further analysis by KIa . Fairly big dealer near Montreal, but first time that probl...

A little update. Dealer tried a fix, but it unfortunately didn’t work. I think it was a new SW update, but not 100% sure. Anyway the message they got from Kia Norway was that they were working hard on a solution, so both Kia and the dealer acknowledges the issue. But I got nothing in writing as usu...

A little update. Dealer tried a fix, but it unfortunately didn’t work. I think it was a new SW update, but not 100% sure. Anyway the message they got from Kia Norway was that they were working hard on a solution, so both Kia and the dealer acknowledges the issue. But I got nothing in writing as usu...

Kia Norway is aware of the issue and have reported it to headquarters. No fix yet, we have to wait for a new software update. Well, here's to hoping that HQ addresses the bug and rolls out a revision asap. Do you have any documents that indicate an acknowledgement of the software being the cause of...

Hi NorSoul and Jeju, Thanks for the update. I've stepped back from this issue for a bit, because I was so irritated that Kia messed up the car and refused to acknowledge it. Now that we have further confirmation, is there any way we can have them address the damage they have caused to our vehicles? ...

I have a suggestion to make. I think the HVAC software has some "unwanted features". I have noticed that it doesn't always do what it should when I press buttons, and I have got it to behave, eventually, by pressing the AUTO button several times. Why that should be, I have no idea. Anyway...