This is my first post in what I hope will be a series detailing my experience getting a battery replacement under warranty.
I just purchased a 2016 EV+ on Friday. I had been researching online for months trying to find a car with the right trim, right mileage, right price and in a location I could get to. I was excited about this car, was going to be in the area for work, and the dealer had great reviews online. The test drive went well, and I negotiated the price down even further and made the purchase. Just before I left with the car, the dealer said the guessometer was off due to the way the previous driver drove but that I should see better numbers.
I made it about 26 miles on a full battery and all the warnings were going off that I had to charge. I felt anxiety, foolishness, and lot of stress, but found a charging site and eventually made it home only 1.5 hours later than I had told my family I'd be home.
That night, I researched a lot online and found this forum (thanks by the way). I plugged in my bluetooth OBD and installed Soul Spy Lite and was shocked to see a 38.8% SOH and a Max Cell deterioration of 68.1%. I have no idea what the previous owner did to the car in only 35,000 miles but the interior and exterior are still in excellent condition.
It was the weekend, so I logged a case on Kia's site and waited. Meanwhile, I found the Eco Mode button in the car and was surprised to find that mileage improved slightly after turning it on. After a long charge on the level 1 charger and a charge today on a level 2 charger, the guessometer is up to 44 miles on a nearly full battery, so my stress is down as I should able to get to work and back without having to charge at lunch.
I spoke with Kia Corporate this morning and they referred me to a local dealership where I made a service appointment this Thursday. The tech at the Dealership with whom I spoke said I should expect to leave the car there for most of the day, just to do the diagnostic.
That's my first post, I'm happy to respond to questions if any. I'll provide another update after Thursday's appointment.