Kish
Posts: 72
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: 2015 Soul EV: My Battery Replacement Story

Sun Nov 25, 2018 5:00 pm

Cliff wrote:KISH, I appreciate your technical expertise! I'm not that technical - I'm just a guy with a 2016 Soul EV+, 31,000 miles, that originally had a 92 mile range, now 65. It has been dropping 1 mile per week for the last 6 weeks. Troublesome. I am also in SoCal, Orange County, specifically. You mentioned some capable dealers. Any recommendations? Sounds like I should get that SOH report soon...


If you go to the Kia website, you can punch in your zipcode and it shows all the Kia dealers nearby. Then, under filters, select Authorized Soul EV Dealer and it will show all dealers who are certified to sell/service Soul EVs. Good luck on your SOH report.

This keeps me away. Car companies want real money if you run over something in the road or some other accidental damage not covered
by the warranty. I did find used pull-outs from wrecks for under $16,000 but there's no data on how much power is left in those.
Gas is $2.29/gallon in Charleston for my Smart Fortwo. That's 8,017.89 gallons of regular gas. It'll run over 330,000 miles for the price of this critical repair you got for a few weeks of your time. I wonder how they would have treated a 40-year-old secretary with this issure who knew nothing of all the acronyms and specifications......

Sorry to intrude on Kia EV owners forum. I got more information in an hour here than I could have gotten in a year standing in the local service dept. Thank you all for posting your real-world experiences.....


You're welcome. Gas in CA is around $3.69 for regular right now, so the electric savings add up a bit quicker than in SC. Then again, the average cost of electricity is around $0.25/kwh, so it's really hard to say. Everyone has their own level of risk aversity. If your battery degrades within the warranty, Kia will replace it. If you crash your car, your car insurance will fix it (or likely total it for the Soul EV, and then you can get another). If the car is out of warranty or you don't have car insurance, then yeah I'd say steer clear of any/all EVs at this point.
2015 Soul EV+ | 47k miles
2017 Bolt EV Premier | 52k miles

Kish
Posts: 72
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: 2015 Soul EV: My Battery Replacement Story

Sun Nov 25, 2018 5:23 pm

Update on my car after exactly 8 months and 6k miles later:

Image

Image

Image

SOH is down to 106.5%. The Min/Max cell voltages still look good and are equally balanced. The Min/Max deterioration values have changed again. The max det is at 3.9% on cell #3, and the min det is at 3.0% on cell #1. Max det is down from 4.7% and the min det is up from 0.4% from 2 months ago.
2015 Soul EV+ | 47k miles
2017 Bolt EV Premier | 52k miles

roysco
Posts: 3
Joined: Thu Jan 10, 2019 3:46 am

Re: 2015 Soul EV: My Battery Replacement Story

Thu Jan 10, 2019 4:11 am

Hi, first time poster. Just wanted to add my story. Original owner as of June 2015 on lease in Atlanta, to GA. Lease was to end June 2018 and we struggled whether to buy or turn in. Due to circumstances in busy life we decided to extend lease the 6 months, to Dec 10th, that was offered by KIA.
In August 2018 the range started to decrease dramatically, like others have stated. We were down to 60miles on a full charge. We took it to the KIA dealer who stated our driving caused the issued and if we drove the car "correctly" for the next 15+ drives, the range would come back. I knew this was BS, but we decided to give it a try. After 2 weeks no improvement in range. So we took it back to the KIA dealership and sure enough they decided the battery was bad and needed to be replaced. They offer a loaner car, KIA Niro hybrid, which we gladly accepted. The Niro is a cool car!
Oh, did I say we went to the dealer on Sept 7th. It is now Jan 2019 and still no repaired car and we are on our second loaner, KIA Sorrento. I'm not a fan of the Sorrento. To big.
We've run into a very interesting situation. Our lease ended on Dec 10th. We think we want to buy out the car since it will have a brand new battery, but we need to test it first. I have been getting calls from a nice gentleman at KIA every 3 weeks or so giving me a repair ETA update. I even went to the dealership. They have 2 Soul EV's waiting on battery replacement and state theres a nationwide shortage. Latest ETA for new battery to be ready is Jan 23rd.
I've talked to KIA every week in Dec about what to do since I do not have a car to turn in and may want to buy it, but I cannot buy a car that is inoperable. They are very nice and understand and just say keep us informed when the car is repaired.
We love the car. Question, would you buy it with a brand new battery? Given that Soul batteries have been upgraded to 30Kwh, are they replacing with newer batteries?

notfred
Posts: 350
Joined: Thu May 07, 2015 2:28 pm

Re: 2015 Soul EV: My Battery Replacement Story

Thu Jan 10, 2019 6:21 am

To be honest, in your situation I would not purchase the Soul EV. Heat kills the battery and you have been through 1 battery in 3.5 years, so odds are that you will be in the same situation in about another 3.5 years. Will you still have a valid battery warranty at that point?

From what others have reported, batteries are replaced like for like, you don't get updated to the bigger battery.

As you like the Niro hybrid, I would try and see if you can stretch the lease on your current Soul EV until they release the Niro EV. Double the range, double the power and a liquid cooled battery that should handle the heat a lot better.

Kish
Posts: 72
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: 2015 Soul EV: My Battery Replacement Story

Thu Jan 10, 2019 10:42 am

I agree 100%. Your lease expired more than a month ago, I don't know why you're even involved with that car? Just return it and move on. I hope you're not currently making payments for a car that you don't even have.

Have you considered getting a Niro PHEV now or waiting for the new Niro EV to arrive later this year? If you really want to keep your own car, with a brand new battery, make sure you're getting a good price from KIA.
2015 Soul EV+ | 47k miles
2017 Bolt EV Premier | 52k miles

roysco
Posts: 3
Joined: Thu Jan 10, 2019 3:46 am

Re: 2015 Soul EV: My Battery Replacement Story

Sat Jan 12, 2019 6:23 am

Thanks for the posts. From what I know the new battery would still covered under the original 10 year, 100.000 miles terms. But I will confirm. No we are not making payments on the car.
We are struggling because we love the car and it fits our in town needs. And, the very low cost to operate vs ICE car, and very low electric rates here.
With the new battery wouldn't the car have a higher resell value? However, I do not know the market for Soul EV's.
I wish we could buy the Niro, but too expensive at this time.

Kish
Posts: 72
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: 2015 Soul EV: My Battery Replacement Story

Sat Jan 12, 2019 11:40 pm

Yeah, that's a good question to ask (whether the replacement battery continues the original 10yr/100k warranty). In that case you should be OK buying the car since if it goes below 70% again, it will be replaced (assuming you want to go through that headache again). 2015 Soul EV should be worth $11-13k used currently in 2019, do some searches online. However, even with a new battery I doubt it will have a higher resale value.
2015 Soul EV+ | 47k miles
2017 Bolt EV Premier | 52k miles

mariano3113
Posts: 13
Joined: Sat Sep 08, 2018 11:38 pm

Re: 2015 Soul EV: My Battery Replacement Story

Wed Jan 16, 2019 8:35 pm

Kish wrote:Yeah, that's a good question to ask (whether the replacement battery continues the original 10yr/100k warranty). In that case you should be OK buying the car since if it goes below 70% again, it will be replaced (assuming you want to go through that headache again). 2015 Soul EV should be worth $11-13k used currently in 2019, do some searches online. However, even with a new battery I doubt it will have a higher resale value.


+1
Won't have a higher resale value since most people looking at Soul EV are aware of 10yr 100,000mile warranty.
The new battery status would be more important for affecting resale towards end of warranty.


On that note; my 2015 Kia Soul EV was approved for Battery replacement. (Mark Kia in AZ will service Soul EVs) Sad news is my surface adviser said it may be 6 months before a new battery is put in it. So I have a loaner Optima for now. Since I saw people saying New batteries were supposed to arrive on Jan 23rd, O was hoping maybe I will get lucky and have a quick replacement.

Hoping that is the case and not just that I'll have to wait for the batch to arrive.

Anyone else in Arizona have their Soul EV battery replaced in a timely fashion? (Under 30 days)
White 2015 Soul EV+ 34k Miles

Kish
Posts: 72
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: 2015 Soul EV: My Battery Replacement Story

Thu Jan 17, 2019 3:37 pm

I doubt that anyone in AZ has theirs replaced within 30 days. Soul EV was never allowed to be sold in AZ right? So I'm willing to bet that AZ has lowest priority when new battery shipment comes in. CA probably has the highest priority.
2015 Soul EV+ | 47k miles
2017 Bolt EV Premier | 52k miles

JejuSoul
Posts: 1318
Joined: Wed Jul 08, 2015 6:47 am
Location: Jeju
Contact: Website

Re: 2015 Soul EV: My Battery Replacement Story

Tue Jan 22, 2019 5:46 am

-
Every Soul EV that has gone to Arizona has suffered severe battery degradation. There is an old thread about this.
Arizona SOUL EV Heat testing

My advice. Do not buy a Soul EV in Arizona.
The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.

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