They called me back and told me indeed it has to be above 10ºC. So they found out
As I have no possibility to charge indoors, I'll have to wait for warmer weather.
Is it really true that they cannot determine a SOH when the BMS is not calibrated?
They just read out what the BMS thinks, what we also do with the OBDII dongle and Torque Pro or Soul Spy.
For me it took also a long time before the battery was recalibrated and the GOM was very optimistic
Especially, because I normally try to keep the battery between 30% and 80%. Twice from below 20% to 100% was not enough for me. And of course the temperatures were higher. Bu t I do not think it was needed 5 times from below 20% to 100%.
Now the GOM is pessimistic (1% is 1 km
), but that is probably because the shorter trips and colder weather.