JejuSoul wrote:Calling them clueless or malicious isn't going to help.
But it does describe the situation, so I'm not sure why being factual is controversial.
mattFromLA wrote:...the battery was charged to 84% and the car reported 98 miles remaining! ...
mattFromLA wrote:I finally have my "new" 2016 EV+. When I picked it up from the Dealership, the battery was charged to 84% and the car reported 98 miles remaining! I just took it on its first drive since I got it home and I'm doing a slow 110v charge right now. I think the best part is that cell deterioration is down to 0% and SOH is at 111.5%. Here are some screen shots: https://photos.app.goo.gl/8gvhfYzv93RckZFU6
Ironically, I don't need to drive much now that we all are supposed to stay home, but I'm at least I don't have to go to the gas station anymore!
Well let me tell you how it might be... I am going through the same thing right now - my 2015 dropped 8% since the software update three years ago reset the SOH to 100%. So now according to the dealer I am at 92% SOH even though I can only put 18KWh into the battery (58 miles or so). So, here it is - Kia Corporate (KC) pushes out the service procedures that the Dealership follows, but KC has to follow the recommendations of the dealership (by stated procedure). See? KC puts out procedures designed to stymie anyone out for warranty service. And even though the dealer is complicit, it is through ignorance, not choice. So, yes - maybe the dealer is not malicious but someone at KC probably is, and the dealer, by definition, is in fact clueless.JejuSoul wrote: I doubt it's malicious.