Martysmom
Posts: 7
Joined: Tue Jan 02, 2018 5:42 pm

Problem with pre-heating car

Tue Jan 09, 2018 4:53 pm

Hello everyone,

Apologies if this has been posted before (I did search, but couldn't find a post that is close enough): I have been trying to pre-heat my car while plugged in and it's only partially working. Here's the deal:

Try #1: I come home at 6 pm and plug in my car and it recharges to its maximum. I set the timer via the UVO app to start heating the car at 7:30 am. The car heats up, but it reduces the battery instead of drawing from the house charger. (I have a level 2 charger.)

Try #2: In the morning, the car is plugged in and fully charged. Using the UVO app, I do the 'start now' feature and, again, it draws from the battery, not the house charger.

What is it I am doing wrong? Thanks in advance for your help!

KiaForbs
Posts: 10
Joined: Sat Dec 09, 2017 10:11 am

Re: Problem with pre-heating car

Tue Jan 09, 2018 7:42 pm

Is your charger on a timer as well?

nibularr
Posts: 126
Joined: Sun Nov 22, 2015 4:39 am

Re: Problem with pre-heating car

Fri Jan 12, 2018 10:34 am

i saw a USA facebook post of someone saying there UVO updated so the car will preheat without being plugged in , i wonder if this is what is happening and if there is an extra setting somewhere now

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