Posts: 1
Joined: Sat Feb 04, 2017 12:56 pm

Re: Do you hear the high pitch sound?

Sat Feb 04, 2017 12:59 pm

I have a new 2017 model and I also hear that sound. The moment I open the door before I turn anything on.

Posts: 572
Joined: Mon Jul 18, 2016 6:26 am

Re: Do you hear the high pitch sound?

Sat Feb 04, 2017 1:38 pm

this is the hydraulic pump and pneumatic pedal assistance system of the brakes.
https://www.kiapartsnow.com/genuine/kia ... 4u500.html

Kia Soul EV 2016 Ultimate 27 kWh - Mountain hard driving (fast). Drain 1/3 of Battery after 32km. - Unlimited highway speed (153km/h at regulator).

Posts: 2
Joined: Tue Mar 06, 2018 11:42 pm

Re: Do you hear the high pitch sound?

Tue Mar 06, 2018 11:45 pm

I just got a brand new 2018 Soul EV+ and it’s making this high pitching sound. It’s coming from the instrument cluster. It’s driving me crazy. I am going to take it back to the dealer. Has anyone been able to root cause this?

Posts: 6
Joined: Fri Apr 27, 2018 3:15 pm

Re: Do you hear the high pitch sound?

Mon May 14, 2018 8:46 am

OMG! So glad I found this thread. I got a used 2015 Soul EV a month ago and love it, my only major complaint being the high-frequency ringing noise.

It have analyzed the different variables, and I believe it is coming from the instrument cluster. Whenever the center display screen on the instrument cluster comes on, the sound begins, and the moment it turns off, it ceases.

I am very sensitive to these noises, whether it is from a battery charger, an old TV etc. It is interesting to not that not everyone can hear this sound, both my parents have said they can't hear the sound. And it is distinct from the electric motor whine and low speed artificial warning sound. Unfortunately I can't imagine there is a way to shut off the noise, unless one can cut power to the instrument cluster display (which would not be ideal).

We recently rented a Kia Optima and I noticed that it had a very similar, almost worse, sound emitting from the instrument cluster display, so it is an issue with not just the Soul display.

I love my Soul EV dearly, but I would probably not be able to keep this car for many years given this painful noise (for some reason it is really unbearable for me, I play music often to semi-mask it). (Fortunately we are planning on not keeping it long for unrelated reasons).

Hopefully in future models Kia will use a different instrument cluster!

Posts: 1
Joined: Mon May 14, 2018 10:41 am
Location: Vancouver

Re: Do you hear the high pitch sound?

Mon May 14, 2018 10:44 am

I just bought a 2018 and I hear the high-pitch noise too! :shock:

Posts: 9
Joined: Sun Jul 31, 2016 10:02 pm

Re: Do you hear the high pitch sound?

Mon May 28, 2018 11:01 am

I hear it sometimes, but I can't distinguish it from my tinnitus, that I also hear sometimes, like right now, sitting in the kitchen. It's like an 8kHz sine wave.


Posts: 5
Joined: Wed May 02, 2018 4:18 pm

Re: Do you hear the high pitch sound?

Sun Jun 10, 2018 11:19 am

Has anyone been able to solve for this? I distinctly hear it too once I’m moving faster than about 45 mph.

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