DemySD wrote:... there’s only one problem: the car won’t charge at my house....
If you can consistently use a slow / normal ch arger away from home (it uses the smaller of the two charge ports at the front of the car) then you need to check the wiring at your house.
The fast ch arger will work even when the normal ch arger doesn't. So if you mean that when you are away from home fast charging works, you need to test a slow / normal ch arger somewhere other than your house.
If all slow / normal ch argers are not working it is because of a fault in your car. You need to take it to Kia to get it fixed.
For a lot of detail on this issue, (it is a very common fault) read some of this thread ... Charging Fault error.
The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.