somachild
Posts: 1
Joined: Fri Jul 27, 2018 5:32 pm

myuvo oftware update stuck at "Checking for updates..."

Fri Jul 27, 2018 5:43 pm

Hi all,
Last weekend I purchased a certified pre-owned 2016 Soul EV. I had to call the 800 number to unlink the previous owner so I could add the vehicle to my myuvo account. I am able to use the green Apple myuvo app just fine to communicate with my car and unlock it, check charge status, turn on the AC, ... So, I now want to install Apple Car Play. I followed the instructions on https://www.myuvo.com/support/avn40ev/s ... date.shtml and everthing is fine up to the point where it checks for updates.

https://www.myuvo.com/ccw/vehicles gets stuck when the screen appears saying
"CHECK FOR UPDATES
Checking for updates..."
where the diamond breaks into 4 squares separates and spins then reforms (basically a spinning wheel).

Does anyone know what to do next? I called Kia 800 number and was told to give it 24 hours, but it has already been 24 hours. I think their server is stuck or their configuration of my car or my account is less than optimal. thoughts?

rodhugo
Posts: 1
Joined: Tue Aug 07, 2018 6:55 pm

Re: myuvo oftware update stuck at "Checking for updates..."

Tue Aug 07, 2018 6:57 pm

Hello,

I too am experiencing the same issue. I just purchased a 2016. the UVO is working just fine.

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