2017 Kia Soul won't charge with standard cable

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t00nie

New member
Joined
Jan 6, 2019
Messages
1
I just leased a 2017 Kia Soul. When I use the cable to charge from standard outlet it works okay (beeps and charging indicator flashes) but when I use this cable -
Kia-Niro-Ev-Charging-Cables.png
it doesn't work. Nothing happens at all. There are no notifications on the cable to check but the Kia is doing nothing.

We were hoping that the charging stations we were using required some kind of swipe card authentication but our friend has plugged her Leaf in before and it's worked. Haven't gotten a chance to test her cable and I'm unsure at this moment if it's compatible with the Soul. Either way, I thought I'd quickly ask in here if there is anything special I'm supposed to do?

Thanks,
Alex
 
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