CarnationSoulEV wrote:I too have had trouble with my parking brake. It was making noise (the whale song sound) while in reverse. Called dealer and he thought dust on the brakes making noise. We live on a dirt road so sounded reasonable. Took my Soul (2016 bought used) to get seat heater repaired and asked to have parking brake checked. The parking brake had not been releasing completely so I had been driving with it partially engaged. This damaged the rotors. Dealer said it was not a warranty issue because my 12volt battery was out of warranty and low which caused the parking brake to not completely disengage. If this is correct - stupid design. I could still hear the parking brake engage and disengage like normal when it was supposedly not completely released. How would I know when the battery is low and not completely releasing the parking brake? I guess I will have to pay attention to any unusual noise when backing up. Waiting on an answer to this question from Kia. Posted only to have this info online for others.
Any update from KIA?
my MY16 SoulEV has been making that whaling noise when backing up for over a year as well. When i told the service guy at the dealership he said it was "normal". I also mentioned the clicking noise from braking at slower speed (like just before coming to a stop) and the answer was "normal" as well.