I have a 2016 Kia Soul EV; has about 22,000 miles on it. I have a Level 2 Clipper Creek charger that is now about 2 years old. About 2 months ago, my car would start charging (lights would come on both on car and on charger), then stop. I took it to the dealership that sold it to me and after about a week of discussion with "Kia in California", they narrowed it down to the unit charger or the interior charging cable, finally determining it was the unit charger and replaced that. The car worked fine for 4-5 weeks and now has started doing the same thing again.
The charger has been working fine, charging my sisters Ford C-max Energi hybrid without an issue. I did have the electrician who installed it, though, come out and check it yesterday. It's all working fine, but my sister's car is drawing 13 amps, while mine is drawing less than 1 amp. The really weird thing, though, is that my car will charge using the trickle charger (level 1). (of course, it just takes a long time). The service rep at the dealer said it sounds like there is something wrong with our charging unit, but I don't see how that can be.
Has anyone had this problem or does anyone have any idea what might be going on? I'm taking my car to the dealership on Friday morning and would love to have any feedback here.
Many thanks everyone!