bgarr33434 wrote:No, I went on the Kia website and opened a statement form.
Sorry, could you expand a little on the process that followed?
You opened a statement by submitting something to their website?
How did you go about describing your issue to them?
Did they contact you directly via phone or something?
I appreciate your response as I'm basically in the same boat that you were and looking for advice on how to proceed.