I have a 2016 Soul which charges fine on the standard level 1 charger. To get a faster charge I bought a used Clipper Creek 3.6kw charger. It appears to start working and I get no errors. After 2 minutes the charging system shuts down, the three lights flash on the dash board.
I checked the cable and it appears good and the relay in the charger closes. It seems like the car will not initiate charging. CC says there is no software update that would address this. Could the car need a firmware update? Any other suggestions? I may return the unit to CC to have them diagnose.