Posts: 8
Joined: Mon Sep 09, 2019 10:05 am

Charging Port Door Mechanism in WInter

Fri Jan 17, 2020 4:55 pm

Anyone else have issues with the charging port cover not opening in freezing/snowy conditions?

On my (2020) Kia Soul, I found that when it was below zero or snowing, I couldn't open the charging door.

I could get it to open by pouring warm water all around it (didn't feel entirely comfortable doing that).

I tried just closing it most of the way, leaving it slightly open, and driving around like that, but the beeping alert drove me bonkers.

Posts: 447
Joined: Thu May 07, 2015 2:28 pm

Re: Charging Port Door Mechanism in WInter

Fri Jan 17, 2020 7:57 pm

On my 2016 I sometimes need to get one of my family to hold the door open button while I pry at the edges of it. Most times pressing the button unlatches it slightly and I can then pull it open.

I have seen suggestions of using a silicone spray around the edges of the door to do it getting frozen shut, I haven't tried that yet.

Posts: 3
Joined: Tue Nov 13, 2018 6:27 pm

Re: Charging Port Door Mechanism in WInter

Sat Jan 18, 2020 7:23 pm

I use a gardening tool that is used to dig weeds out between interlocking bricks. It has an L shaped blade that is quite thin. It's easy to scrape the ice out of the crack between the door and the opening. Also then use it to pry the door open. No damage to door or opening if done carefully.

Posts: 4
Joined: Mon May 22, 2017 6:35 am

Re: Charging Port Door Mechanism in WInter

Wed Jan 22, 2020 11:57 am

My wife uses a long hair elastic (like to tie a ponytail) that she places around the charging door, on the side where the hinges are.

It wraps around the door, yet still allowing it to close, and you just pull on it to open the door.

I guess you could also use a velcro strap or something similar that would work too.

It's not a perfect solution, but It beats melting the ice with a hair-dryer every time the weather is bad.

Posts: 20
Joined: Thu Jun 21, 2018 4:25 am
Location: Toronto, Canada

Re: Charging Port Door Mechanism in WInter

Tue Feb 25, 2020 8:26 am

If leaving it outside often then consider getting a cover such as this: ... rotection/

I've not had an issue very often so haven't got one yet. When the door doesn't open on its own then I pop the hood and use the "emergency" door opener and that's always been enough to get it opened.
2018 Titanium Silver Luxury + Sunroof
Toronto, CANADA

Posts: 13
Joined: Sun Aug 12, 2018 7:51 am

Re: Charging Port Door Mechanism in WInter

Sun May 10, 2020 4:01 am

I have a 2018 and a 2020 Soul EV.

Both have the same problem in the winter especially after driving through a snow storm.

On the 2020, the charging door is a opened by pushing on it. Sometimes it takes a few tries to actually have it open, even when there's no snow.

I haven't found a good solution to either door problems.

Posts: 41
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Charging Port Door Mechanism in WInter

Sun May 10, 2020 1:37 pm

How about spraying with windscreen de-icer?

Posts: 12
Joined: Sun Sep 15, 2019 10:13 pm

Re: Charging Port Door Mechanism in WInter

Thu May 14, 2020 6:10 pm

I've had a lot of success using silicone lubricant on the charge door gasket. It helps displace water, thus preventing icing.
If the door is frozen, some lock deicer will work wonders.
If your cord is frozen inside the charge port though...I don't know anymore... :(

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