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by SeattleLou
Wed Apr 13, 2022 12:43 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

Good to hear the iceberg is starting to move! I got an email last week from Customer Care that my battery is due in port to LA on 4/25. Can't understand why some get detailed info, vs single pieces of info. Anyway...
by SeattleLou
Tue Mar 29, 2022 9:18 am
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

My first and polite foray into a trade-in ended badly. The dealership offered me $15,000CDN which is pretty much what they are selling for on Kijiji. Considering the initial investment that is horrible and unacceptable. If I don't even get a ship date by mid summer I will have my lawyer write a let...
by SeattleLou
Tue Mar 29, 2022 9:13 am
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

I started this process back towards the end of October. I was down to about 40 miles of range. Anyway, there was no news for months. At some point, maybe January the dealer still had no news but the Kia customer care contact said it was scheduled for production. Early February she reported it was w...
by SeattleLou
Tue Mar 15, 2022 8:15 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

Yike! I guess I'm glad mine is holding around 70% SOH and seems to have flattened out in its deterioration, so the car is still usable. Is yours the white one sitting outside at Kia of Puyallup? No, it's in Seattle. But I know there's at least one down there! And yes, it's probably in the same boat...
by SeattleLou
Tue Mar 15, 2022 8:14 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

My battery replacement was approved and ordered from the factory on Oct 13 2021. I have less than 25% SOH but I am driving it around. Still no ship date for a replacement battery. I got head office involved and they confirmed that there is no indication of when a new battery is coming. I'm thinking...
by SeattleLou
Tue Mar 15, 2022 8:11 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

Edit: Maybe more important, ensure they aren't lying about how far along your car is in the process. Mine was pending approval forever until I wore them out by stopping by Mon-Wed-Fri for a couple weeks only to be pushed off to corporate who basically couldn't understand why the dealership hadn't do...
by SeattleLou
Tue Mar 08, 2022 1:34 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Re: Battery Backorder? Since Nov '21

My latest update (today) was the same as previous - no schedule, still on backorder. Meanwhile, my car just sits sadly outside at the dealership. Should I take it home and use what little battery I have? Kia says they need to hold onto it to keep it under warranty...
by SeattleLou
Fri Feb 18, 2022 3:41 pm
Forum: Batteries and Charging
Topic: Battery Backorder? Since Nov '21
Replies: 21
Views: 6594

Battery Backorder? Since Nov '21

Is anyone else on here awaiting a warranty battery? My 2016 EV+ has been at the dealership since before Thanksgiving, 25% SOH, with no schedule for replacement on the horizon. Both dealership and Kia Consumer Assistance have the same info - that is to say, none. Am I alone? Any word out there in the...

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