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by Gordo
Tue Jun 08, 2021 12:17 pm
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

I'm trying that again before going back to the dealer but they are slow to respond and generally dismissive.
by Gordo
Tue Jun 08, 2021 11:53 am
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

None of the software updates are documented as to what they actually do, apart from the parking brake one. They all just say "logic improvement". Are they not applying it to your car? Or have they applied it and you still have the issue? They have not applied it and I'm trying to convince...
by Gordo
Mon Jun 07, 2021 11:20 pm
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

KIA are probably being coy about documenting their foul-ups, and will not come clean in writing. Has the dealer refused to perform the Service Action? They only do what Kia tells them to. I'm not kidding, they just fill out a form and wait for some Kia suit to reply on what to do. From the invoice ...
by Gordo
Mon Jun 07, 2021 2:57 pm
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Does anybody have any documentation about this issue? SA473 for Kia of America is out there, but there is no documentation that it is to fix this issue. The dealer didn't understand what I asked for at all edit: in desperation, I paid the $19.00 to access the Kiatechinfo website for 72 hours, but th...
by Gordo
Thu May 13, 2021 9:26 am
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Service action 473 (SA473) is now on the NHTSA website, dated April 29 (Kia was still telling me there was no update a few days ago...). I will try and get an appointment for next week!
by Gordo
Tue May 11, 2021 7:13 pm
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Nice! If Kia of U.S. doesn't get this I might have to make a trip up to BC once the border opens :lol:. ABRP says I only need one stop.
by Gordo
Thu May 06, 2021 8:54 am
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Heat pump stopped working after climate software update SA427

That's awesome! Thank you for the bulletin info too. This might come in handy.
by Gordo
Wed May 05, 2021 1:20 pm
Forum: Technical Discussions
Topic: UVO Access questions
Replies: 2
Views: 1123

Re: UVO Access questions

It's not a cell connectivity issue that I can tell, as I'm in a big city and have a lot of problems with the app. It's very slow and lately responds more often, but still gives errors a lot.
by Gordo
Tue May 04, 2021 12:01 pm
Forum: Technical Discussions
Topic: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031
Replies: 121
Views: 33323

Re: Heat pump stopped working after climate software update SA427

Kia Customer Care US still tells me (as of a few minutes ago) that no update is available.

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