slavab4
Posts: 2
Joined: Sun Jun 24, 2018 8:11 am

Re: Charging Fault error.

Sun Dec 08, 2019 8:17 am

Hi, could anyone share experience how to open kia soul obc and what temperature to heat? thank you

JejuSoul
Posts: 1657
Joined: Wed Jul 08, 2015 6:47 am
Location: Jeju
Contact: Website

Re: Charging Fault error.

Thu Dec 26, 2019 7:23 am

-
This thread is mostly about the charging errors caused by a broken OBC. This prevents slow charging.
Fast charging using the Chademo plug is unaffected by a broken OBC.

Two error screens that may be seen when you have a broken OBC are
(These error screens can also be self-caused without doing any harm. Start charging, turn the car on, pull the charging cable out.)

Image

and

Image

------------------

If your navigation system hasn't been updated since 2016 you also see the External Ch arger Error occasionally while fast charging.
After 2017 it was updated to this for fast charging.

Image

---

I very rarely fast charge nowadays. Today was the first time I have ever fast charged my white Soul EV. It is due for a battery replacement on Monday. It repeatedly stopped charging after a few minutes, each time showing the error above. This may be a random glitch. It may be a faulty charging station. But I am also assuming a very degraded battery may have problems fast charging. Has anyone else noticed this?

-
The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.

Kish
Posts: 82
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: Charging Fault error.

Fri Jan 10, 2020 11:43 pm

My 2015 Soul EV just stopped charging today. I'm getting a "External Charger Error" and the dreaded 3-LED blue blink on the dash. I tried multiple Lv2 charging stations, but looks like the OBC is toast. This car already had the OBC replaced before (by the previous owner) and was charging at 28A, so this will be the 3rd OBC on this car once it is replaced.
2015 Soul EV+ | 55k miles
2017 Bolt EV Premier | 90k miles

JejuSoul
Posts: 1657
Joined: Wed Jul 08, 2015 6:47 am
Location: Jeju
Contact: Website

Re: Charging Fault error.

Sun Jan 12, 2020 8:56 pm

-
The majority of older soul EVs had their OBCs changed. Most have been problem free since then.
I hope this isn't the start of a second wave of failures.

Here's an official video showing the meaning of the charging lights above the dash.
The 3 blinking lights is the most common error message on this thread for the OBC error, but not everyone gets this.

https://www.youtube.com/watch?v=H6atkerEFbs
The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.

Kish
Posts: 82
Joined: Mon Jan 29, 2018 11:56 pm
Location: SoCal, CA

Re: Charging Fault error.

Tue Jan 14, 2020 6:54 pm

Got my car back after OBC replacement. Took about 2 days, and was covered under EV System Warranty (10yr/100k). After 2 faulty OBCs, I hope they've improved the design by now. :roll:

Image

Looks like the new OBC is able to boost the input current to over 28A (28.6A in this case) in order to compensate for the voltage drop at the input (233V, vs 240V nominally). But either way, it looks like it's hard capped at around 6.6kW. So at full 240V, it would pull 27.5A.

Image

UPDATE:
Looks like I was wrong. It's able to charge a little bit faster than 6.6kW:

Image
2015 Soul EV+ | 55k miles
2017 Bolt EV Premier | 90k miles

ohit1
Posts: 3
Joined: Thu May 21, 2020 1:55 am

Re: Charging Fault error.

Fri May 22, 2020 1:21 am

Just thought I'd share the link to the Service Action notice from Kia for this OBC replacement:
https://static.nhtsa.gov/odi/tsbs/2017/ ... 8-9999.pdf

(how can I attach PDF files directly to a post?)

I am in the UK and currently chasing my Kia dealer to agree and complete this work under warranty given the notice is direct and official from Kia.
No faults yet noticed with the car, but my understand of the Service Notice is replace the part anyway - i.e. "replace the OBC, even if the related DTCs are not present."

DemMo
Posts: 1
Joined: Sun May 23, 2021 3:54 am

Re: Charging Fault error.

Sun May 23, 2021 5:36 am

PAU wrote:Hey guys. My OBC broke and it has no warranty , so i'm trying to fix it myself. Would anyone might know what these components are?
https://ibb.co/LCvFwg9
https://ibb.co/z5cZbHT

Would anyone might know what these resistance are?

https://drive.google.com/file/d/1Gv7ZGH ... p=drivesdk
https://drive.google.com/file/d/1GrZx9q ... p=drivesdk

ReneCR
Posts: 1
Joined: Sun Jun 13, 2021 11:04 pm

Re: Charging Fault error.

Sun Jun 13, 2021 11:12 pm

Hello all
I am René, from Costa Rica.
I purchased an used Kia Soul Ev2016 in Feb 2020. It has been a good experience during the pandemic until last week. Our car start to have the issue with charging on L2. We always charged on L1 during the nights and then L3 when on the road. But we never realized the error on the OBC until now.
Since we are located in Costa Rica, and the car came from the US we are not able to apply the warranty that several have used to change the OBC with no cost or reduced at least.
Do you know options available to get KIA to replace it and apply the warranty, even when one is not in the states? or if there any other options that does not imply buying a new OBC?
The importer from the US who sold the car can bring an OBC but is $2000 plus the repair shop fees.
Any suggestions or comments are taken.
Muchas gracias and pura vida!

SmurfUK
Posts: 2
Joined: Wed Sep 08, 2021 3:59 am

Re: Charging Fault error.

Wed Sep 08, 2021 4:17 am

Hi, we've recently had our OBC replaced on a UK 2016 Soul EV.

The dealer has fitted a new OBC with the following details taken from the rear label:
ECU ASSY - OBC
36400 - 0E240
E010010401
MANDO P14.1E 20J21
03601000

Front label:
B010920002
EO30010400(G)
DATE 20181128
LOT SEQ:281

My question is, the new OBC fitted would appear to be dated late 2018, so presumably any fixes have been incorporated into the design? (apologies if this info exists elsewhere but I couldn't find conclusive details).

The reason for asking is that our 2016 Soul EV only has a 7yr warranty in the UK, so is getting close to the end of its cover. For this reason we are wondering about whether to keep the car, or sell it. The SOH is 102% at 22k miles, so the battery is in good health, but another OBC fail out of warranty could be painful on the wallet...
Any views much appreciated.

IanL
Posts: 213
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Charging Fault error.

Wed Sep 08, 2021 4:56 am

I would expect KIA to have learned from the initial crop of OBC failures and to have eliminated the causes, so the replacement should be far more reliable. Plus it has far fewer running hours than its predecessor. Should be a good bet. Of course, we are talking probabilities, so no guarantee.

Return to “Batteries and Charging”