shapiro wrote:We are returning this car after three years and no idea if we even received such an item? Does anyone know what this even like like so I don't go crazy looking for it? They want to charge $500 (!) for it if it's missing! Thanks!
What do you mean "what this even like", have you never seen a level 1 charge-point? It's a box with two cords, a short one that plugs into the wall, and a long one that plugs into the car.
You might be able to go to a local online classified ads site and find a used one for less than $500, perhaps even with the bag. Yes, the cars generally come with a level 1 charge-point, so if yours didn't that would have been unusual. The ones I've seen from that era look something like this: