Posts: 41
Joined: Sat May 09, 2015 6:38 pm
Location: Raleigh, NC

2015 Battery won't charge

Mon Oct 21, 2019 9:12 am

One morning I noticed my car wasn't fully charged, using my Level 2 charger in my garage.

Never had a problem before, but now when I plug it my ChargePoint EVSE, the dash lights flash as if charging has started, but I hear clicks every 5 or 10 seconds (sounds as if the charging process is being interrupted), and within, say, 45 seconds or so, the charging and light flashing stops.

I've tried this with my trickle charger too, and it shuts off the same way.

I might think this is a problem with my electric supply, but this happens at other chargers, as well.

I've called in a problem report with Kia Customer Service. They said I'm eligible to have the car shipped to MD for repair, but it's been over 2 weeks, and they haven't called back with any details.

Posts: 528
Joined: Thu May 07, 2015 2:28 pm

Re: 2015 Battery won't charge

Mon Oct 21, 2019 11:40 am

Sounds like the On Board Charger (OBC) has died. There were a lot of those that died early on and a firmware update and test programme when taking the car in for service.

If it is the OBC then charging with a Level 3 DC Fast Charger should still work as that goes straight to the battery rather than through the OBC.

Posts: 41
Joined: Sat May 09, 2015 6:38 pm
Location: Raleigh, NC

Re: 2015 Battery won't charge

Tue Oct 22, 2019 6:42 pm

I visited a nearby Electrify America charging location, and their CHAdeMO Level 3 system worked! At least this can be a short-term solution until I can get my car repaired to accept Level 2 charging again. Thanks!

Posts: 1637
Joined: Wed Jul 08, 2015 6:47 am
Location: Jeju
Contact: Website

Re: 2015 Battery won't charge

Wed Oct 23, 2019 6:26 am

Here's a comment about the OBC on my car getting fixed. - Charging Fault Error
It's on the huge thread that was really busy two years ago, but now that most of us have had an OBC replacement that thread has gone quiet.

And a picture taken while my OBC was being fixed.

The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.

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