ZuinigeRijder wrote:...I live in the Netherlands and with the temperatures around 0 degrees Celcius, my heatpump is just working as expected, although I had the software update on my Kia Soul EV of 2014: BMS software update.
The problem with the heat pump has now been reported multiple times from both Canada and Norway. But not elsewhere.
We now have very good evidence that it was caused by a software update.
Maybe. The software was written and tested on a car without a battery heater. All the cars in Korea have a heat pump but no heater.
Maybe. The software actually works on these cars.
Maybe. Kia never tested the software on cars with a battery heater.
ZuinigeRijder - can you tell us if you have a battery heater.
Can't prove anything of course. But this kind of buggy software and poor testing of updates does have a history.
2016Electric - Could you go back to the original post in this thread and update the title to be "Heat pump stopped working after climate software update SA427"