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Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Posted: Tue Sep 14, 2021 8:02 pm
by Gordo
Well the SOH reads as 100.6% instead of the usual 110% after a battery reset so I think they didn't actually do the work.

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Posted: Wed Sep 22, 2021 11:10 am
by Gordo
OK the firmware seems to be the latest, but they don't understand the difference between the heat pump and resistive heater. :? I noticed my coolant is between Min and Max -- would that be low enough to keep the system from functioning? There are no error codes.

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Posted: Wed Sep 22, 2021 11:15 am
by 2016Electric
Gordo wrote:OK the firmware seems to be the latest, but they don't understand the difference between the heat pump and resistive heater. :? I noticed my coolant is between Min and Max -- would that be low enough to keep the system from functioning? There are no error codes.



Your post is giving me déjà vu!
Last kia purchase for me!

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Posted: Wed Sep 22, 2021 11:25 am
by Gordo
2016Electric wrote:
Gordo wrote:OK the firmware seems to be the latest, but they don't understand the difference between the heat pump and resistive heater. :? I noticed my coolant is between Min and Max -- would that be low enough to keep the system from functioning? There are no error codes.



Your post is giving me déjà vu!
Last kia purchase for me!


I really love the new Ioniq 5 (from what I can tell). The EV6 sort of but I like the Hyundai version more. This is hurting me. I love this car so much. I just want this to work.

Re: Resolved: Heat pump stopped working after climate software update SA427, fixed via Kia Service Action 210031

Posted: Wed Sep 22, 2021 11:30 am
by 2016Electric
Gordo wrote:
2016Electric wrote:
Gordo wrote:OK the firmware seems to be the latest, but they don't understand the difference between the heat pump and resistive heater. :? I noticed my coolant is between Min and Max -- would that be low enough to keep the system from functioning? There are no error codes.



Your post is giving me déjà vu!
Last kia purchase for me!


I really love the new Ioniq 5 (from what I can tell). The EV6 sort of but I like the Hyundai version more. This is hurting me. I love this car so much. I just want this to work.



You like the punishment, I see!
Car design is one thing, having to get it serviced by clowns is another.