IanL
Posts: 186
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Trying to implement EV battery claim

Thu Apr 29, 2021 3:15 am

hyperactiveme wrote:....76km per 100% charge,,,,
... Hopefully I'll make it home as the estimated range is equal to the distance from the dealership to my house

My BT ODB just came in so maybe I can check soulspy while in there?


I hope you made it.
I doubt your SOH is better than 50%. Let's see what Sou;EV Spy says.

hyperactiveme
Posts: 10
Joined: Mon Apr 19, 2021 12:28 pm

Re: Trying to implement EV battery claim

Thu Apr 29, 2021 4:56 am

I was about to leave to go pick up my soul and service department called saying they sent to k tech file (?) to Kia Canada and are waiting a response.

I'll post back when I have more info. At least I didn't leave the house yet.

ksoul2084
Posts: 149
Joined: Thu May 16, 2019 10:48 am

Re: Trying to implement EV battery claim

Thu Apr 29, 2021 6:08 am

hyperactiveme wrote:I was about to leave to go pick up my soul and service department called saying they sent to k tech file (?) to Kia Canada and are waiting a response.

I'll post back when I have more info. At least I didn't leave the house yet.

That's a good sign. Fingers crossed.

hyperactiveme
Posts: 10
Joined: Mon Apr 19, 2021 12:28 pm

Re: Trying to implement EV battery claim

Tue May 04, 2021 3:46 pm

So APPARENTLY Kia Canada has approved the battery replacement but there's no timeline yet. I'll be taking back the car until it comes in. Anything specific I should ask for from the dealer as evidence of approval incase "something" comes up?

IanL
Posts: 186
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Trying to implement EV battery claim

Tue May 04, 2021 11:15 pm

Maybe a copy of the approving email (?).

When you get it back, it would be interesting to know what SOH you get with Soul Spy.

hyperactiveme
Posts: 10
Joined: Mon Apr 19, 2021 12:28 pm

Re: Trying to implement EV battery claim

Thu May 06, 2021 9:39 am

Made it back with the car no problem using the backroads, nothing over 75km/h Dealer didn't have any validating paperwork for me however said they've already been billed and battery will be coming from California.

I'll give them a month I guess then check back.

hyperactiveme
Posts: 10
Joined: Mon Apr 19, 2021 12:28 pm

Re: Trying to implement EV battery claim (updated w/ soulEV info)

Mon May 17, 2021 2:20 pm

Dealership called and said the battery arrived. I'll post back when it's installed and back in my possession. Hopefully it won't take too long to get me in.

hyperactiveme
Posts: 10
Joined: Mon Apr 19, 2021 12:28 pm

Re: Trying to implement EV battery claim (updated w/ soulEV info)

Fri May 28, 2021 2:51 am

Well I got the car back and hopefully this battery lasts a bit longer

Image

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