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Re: Trying to implement EV battery claim

Posted: Thu Apr 29, 2021 3:15 am
by IanL
hyperactiveme wrote:....76km per 100% charge,,,,
... Hopefully I'll make it home as the estimated range is equal to the distance from the dealership to my house

My BT ODB just came in so maybe I can check soulspy while in there?


I hope you made it.
I doubt your SOH is better than 50%. Let's see what Sou;EV Spy says.

Re: Trying to implement EV battery claim

Posted: Thu Apr 29, 2021 4:56 am
by hyperactiveme
I was about to leave to go pick up my soul and service department called saying they sent to k tech file (?) to Kia Canada and are waiting a response.

I'll post back when I have more info. At least I didn't leave the house yet.

Re: Trying to implement EV battery claim

Posted: Thu Apr 29, 2021 6:08 am
by ksoul2084
hyperactiveme wrote:I was about to leave to go pick up my soul and service department called saying they sent to k tech file (?) to Kia Canada and are waiting a response.

I'll post back when I have more info. At least I didn't leave the house yet.

That's a good sign. Fingers crossed.

Re: Trying to implement EV battery claim

Posted: Tue May 04, 2021 3:46 pm
by hyperactiveme
So APPARENTLY Kia Canada has approved the battery replacement but there's no timeline yet. I'll be taking back the car until it comes in. Anything specific I should ask for from the dealer as evidence of approval incase "something" comes up?

Re: Trying to implement EV battery claim

Posted: Tue May 04, 2021 11:15 pm
by IanL
Maybe a copy of the approving email (?).

When you get it back, it would be interesting to know what SOH you get with Soul Spy.

Re: Trying to implement EV battery claim

Posted: Thu May 06, 2021 9:39 am
by hyperactiveme
Made it back with the car no problem using the backroads, nothing over 75km/h Dealer didn't have any validating paperwork for me however said they've already been billed and battery will be coming from California.

I'll give them a month I guess then check back.