Just acquired a 2018 Soul EV — loving the car but having problems with the UVO Access app. Seems to work some times and not others. Often after trying to refresh the status of the car I get a message that the car hasn’t been started in a long time and needs to be moved. Sometimes it allows me to lock the doors but not unlock them.
I gather that the car uses cell connections to communicate with the app. We have somewhat spotty cell service here. Could that be the problem? I also wonder if the previous owner might still be hooked to this car in some fashion.