CaptD
Posts: 4
Joined: Tue Apr 27, 2021 8:45 am

UVO Access questions

Wed Apr 28, 2021 2:20 pm

Just acquired a 2018 Soul EV — loving the car but having problems with the UVO Access app. Seems to work some times and not others. Often after trying to refresh the status of the car I get a message that the car hasn’t been started in a long time and needs to be moved. Sometimes it allows me to lock the doors but not unlock them.

I gather that the car uses cell connections to communicate with the app. We have somewhat spotty cell service here. Could that be the problem? I also wonder if the previous owner might still be hooked to this car in some fashion.

Gordo
Posts: 22
Joined: Wed Nov 11, 2020 11:54 pm
Location: Seattle, WA

Re: UVO Access questions

Wed May 05, 2021 1:20 pm

It's not a cell connectivity issue that I can tell, as I'm in a big city and have a lot of problems with the app. It's very slow and lately responds more often, but still gives errors a lot.

CaptD
Posts: 4
Joined: Tue Apr 27, 2021 8:45 am

Re: UVO Access questions

Wed May 05, 2021 3:36 pm

Interesting, and disappointing. Right now I mostly use it to turn off charging before 90%, but in the winter it would be nice to heat up the cabin while plugged in.

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