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UVO Access questions

Posted: Wed Apr 28, 2021 2:20 pm
by CaptD
Just acquired a 2018 Soul EV — loving the car but having problems with the UVO Access app. Seems to work some times and not others. Often after trying to refresh the status of the car I get a message that the car hasn’t been started in a long time and needs to be moved. Sometimes it allows me to lock the doors but not unlock them.

I gather that the car uses cell connections to communicate with the app. We have somewhat spotty cell service here. Could that be the problem? I also wonder if the previous owner might still be hooked to this car in some fashion.

Re: UVO Access questions

Posted: Wed May 05, 2021 1:20 pm
by Gordo
It's not a cell connectivity issue that I can tell, as I'm in a big city and have a lot of problems with the app. It's very slow and lately responds more often, but still gives errors a lot.

Re: UVO Access questions

Posted: Wed May 05, 2021 3:36 pm
by CaptD
Interesting, and disappointing. Right now I mostly use it to turn off charging before 90%, but in the winter it would be nice to heat up the cabin while plugged in.