2020 Limited - Canada - owned for over 2yrs
I recently started having difficulty opening the charger door. It went from being a bit tricky to make sure I hit the raised arrow, to having to use many attempts to unlock the car or even manually moving a lever that seems to not work.
When I unlock the car I can see that a short lever (the one attached to the emergency release cable) moves to the lower position. However when I lock the car it does not return to the upper position. To further complicate the issue, although it is in the unlock position the charger door cannot be opened. Each time I do get it open it is only after all sorts of locking/unlocking etc - there seems to be no consistent way.
I have reported it to the dealership but the part I apparently need is "back ordered" which means maybe a month or more before I get a real solution (if that does it!).
Questions:
a) anyone else had the same situation,
b) how was it resolved, and
c) did you manage to find a consistent way of opening the door while you waited for the repair?
Or maybe mine is in isolated case?
I recently started having difficulty opening the charger door. It went from being a bit tricky to make sure I hit the raised arrow, to having to use many attempts to unlock the car or even manually moving a lever that seems to not work.
When I unlock the car I can see that a short lever (the one attached to the emergency release cable) moves to the lower position. However when I lock the car it does not return to the upper position. To further complicate the issue, although it is in the unlock position the charger door cannot be opened. Each time I do get it open it is only after all sorts of locking/unlocking etc - there seems to be no consistent way.
I have reported it to the dealership but the part I apparently need is "back ordered" which means maybe a month or more before I get a real solution (if that does it!).
Questions:
a) anyone else had the same situation,
b) how was it resolved, and
c) did you manage to find a consistent way of opening the door while you waited for the repair?
Or maybe mine is in isolated case?