evsunny
Posts: 1
Joined: Wed Sep 22, 2021 2:44 am

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Wed Sep 22, 2021 7:52 pm

This post about the battery really helped me to think before purchasing a vehicle. I need to research more about it. Thanks to all.

ClayPete
Posts: 5
Joined: Sun Jan 26, 2020 12:18 pm

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Thu Oct 21, 2021 2:12 pm

I have had almost the exact same situation.

Went to the dealer with a 45-48 mile range at full and a 67% on soul spy. The dealer first reset the battery which was very annoying - and I waited a couple of weeks for recalibration - and went back to the dealer ready to fight and insist that they do not reset the battery again - but they approved the battery replacement very smoothly!

Kia corporate called me to inform me twice so far to update me on the progress of the new batteries' overseas trip. They called about two weeks ago to say that it has landed in San Diego and is waiting in a warehouse to be freighted to Oregon in the next few days. This didn't happen - it has been two weeks and no sign of it yet - but I am still hopeful. Thought this process would take 6 months and it looks like it happening within 8 weeks or so is likely unless something goes terribly wrong.

DrivingForce
Posts: 33
Joined: Wed Sep 09, 2020 11:02 am

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Mon Nov 01, 2021 5:48 pm

So I think I was originally expecting the battery to be installed by the end of September. It's now November and the replacement battery has just arrived to the "warehouse" and is going to be shipped to the dealer in approximately two weeks.

Luckily, given my range issues, the local dealer was able to hook me up with a loaner car (2021 Kia Sorento, which is not bad), but I am really looking forward to getting my Soul back!!

DrivingForce
Posts: 33
Joined: Wed Sep 09, 2020 11:02 am

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Wed Nov 24, 2021 9:31 am

I just got my car back today with a remanufactured battery pack. I don't know if it's the 27kWh pack or the 30kWh. Right now the GOM is still only reading 48 miles when 100% charged, but I drove 3.7 miles and only used 3% of charge, so it's looking good so far.

Soul Spy is showing 96 cells so I think I still have 27kWh.

DrivingForce
Posts: 33
Joined: Wed Sep 09, 2020 11:02 am

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Wed Nov 24, 2021 11:33 am

So I just did my first driving test. Using the %SOC from Soul Spy for the field "battery.SOC_pct", I traveled 61.9 miles and used up 61.5% of charge. That was mostly at 65 mph speed in ambient temperatures around 50F. At highway speed, that would extrapolate to about 100 miles range. I'm sure at lower speed it would be even higher!

Overall I'm pretty pleased. I wish I had gotten the 2018 battery with 30kWh but this will suffice for now.

DrivingForce
Posts: 33
Joined: Wed Sep 09, 2020 11:02 am

Re: 2016 Soul EV+ ... is my battery eligible for replacement?

Sun Nov 28, 2021 12:39 pm

OK, so I've had the car for a few days. Did a 30 mil-ish highway drive, and then ended up with about 30% SOC. Then at a stop light I floored the energy pedal up a hill to about 35-40mph. I noticed at that time an EV Warning light came on the dash.

I scanned for codes and got P0C73 - Motor Electronics Coolant Pump "A" Control Performance code. Any idea what this is?

Also, the car, despite having being driven a few days (and discharging to less than 30% or so twice and recharging to 100%) doesn't seem to realize that it has a new battery. My 100% SOC is still only showing 52 miles. (But the actual range appears to be 100miles in my testing.)

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