Posts: 1
Joined: Thu Jun 02, 2022 4:37 pm

My Charge cable don't works.


I've got a Kia Soul 2022. I used my T1 charging cable maybe 5 times. But I want to use it now and it's doesn't work. When I plug it. I see a blue car with charging logo flashing. The car came green, and the charging logo dissapire and the charge doesn't start. If I take the T1 cable of my father who have a Nissan leaf, all works great and the car charge as supposed.

Do exist a troubleshooting guide? Do I have a warranty for that T1 Cable, it lese than 1 year.

Thank you!

Posts: 355
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: My Charge cable don't works.

If the cable was supplied with the car, it is covered by the warranty, provided is has not been damaged. The dealer should replace it.

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