I took my car to another dealer for a 2nd opinion not long after the first dealer said the rotors were damaged. The 2nd dealer said everything looked great and they didn't see any damage to the rotors. They also had no idea what was making the whale noise. I gave up at that point. I have gotten...
I called Kia after not getting a response after 1 week from my email which was assigned a case number. I was told they cannot contact Kia directly to get the answer regarding the 12V battery effecting the parking brake failing to disengage. The CSR told me that I should call or go to another...
I too have had trouble with my parking brake. It was making noise (the whale song sound) while in reverse. Called dealer and he thought dust on the brakes making noise. We live on a dirt road so sounded reasonable. Took my Soul (2016 bought used) to get seat heater repaired and asked to have...