Recent content by dgpretzel

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    Just picked up Soul EV 2020 Limited in Vancouver

    This is the second thread on the forum I have seen that indicates the 2020 Soul EV is available in Canada. So, it appears that the halt by Kia of sales of the 2020 Soul EV apply only to the USA, and not North America, in general. Is that correct, or do I just have erroneous information about...
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    OBC became dysfunctional

    Similar experience. We leased a 2017 Soul EV+ in spring of 2017. In November the OBC failed. It took 4 months, but Kia paid to barge the vehicle to Seattle (we live in Alaska, and Kia does not sell any EVs in Alaska), fix it, and barge it back. Haven't had any problem since. Some internet...
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    MY2020 Soul EV. 64kWh.

    Berthogendoorn , So, do I understand you live in Canada and have either purchased or leased a 2020 Soul EV? I am in the U.S., and have a lease on a 2017 Soul EV+ expiring in about 5 weeks. I contacted our dealer and told them we'd like to lease a new 2020 model, and were told that Kia will...
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    Error Message: "Cannot start engine... "

    For those near a Costco, here is a much less expensive option for purchase of the 12V aux battery: https://costco.interstatebatteries.com/home/results?key=auto&ZipCode=99801&l=99801&Program=100500&choice1=1542020&choice2=1543132&choice3=1543187&choice4=1543188&choice5=1543189&Country=US DG
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    12V Battery Replacement ?

    Found it here: https://www.oreillyauto.com/detail/b/premium-4988/battery-accessories-16452/battery---automotive-16864/battery---best-fit-16245/ec27e4e51018/super-start-premium-group-size-121r-top-post-battery/121rprm/4742359/2017/kia/soul-ev?pos=0 Looks like a Group Size 121R will do the...
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    12V Battery Replacement ?

    Does anyone know whether the 12V battery is just an "old school" sealed lead-acid battery? Or a gel battery? Or maybe (unlikely I think) AGM? Thank you. DG
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    Schedule Charging

    I had a problem, and one of the symptoms was the charging schedule was not being saved when I entered a new one. https://www.mykiasoulev.com/forum/viewtopic.php?f=14&t=1167 Fixed for me when I got under the hood and disconnected the negative terminal of the auxiliary (12V) battery, let it sit...
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    Error Message: "Cannot start engine... "

    Thank you for the further comment, I think I'll just replace it. It probably isn't well. It's been deeply discharged at least twice (and car batteries are not deep-cycle batteries). DG
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    Error Message: "Cannot start engine... "

    PROBLEM FIXED First, to respond to notfred's suggestion: The voltage measured at the 12V aux battery before starting the car was 11.99V. The voltage measured at the 12V aux battery after starting the car was 14.40V. That tells me that the car started OK, and the normal charger for the aux...
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    Error Message: "Cannot start engine... "

    Just some more "grist for the mill"... When I press the "EV" button, no electrical information is available. It shows charge = 0%. All the other numeric data fields are filed with dashes. But, when I turn the car off, the charge percentage on the dashboard display shows the state of charge...
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    Error Message: "Cannot start engine... "

    P.S. But, I just mention that it would appear that the 12v battery is working, since we can start the car with no problem whatsoever, and all the electronics, such as the AV display and dashboard electronics, windows, lights, etc., all work just fine. Later.
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    Error Message: "Cannot start engine... "

    Thank you, notfred. (I am also not Fred! :) ) I will do the checking you suggest tonight, when I get home from work. We have had issues with the 12v battery a few times in the past. I've had to manually recharge it or "jump it" a few times. In fact, we now carry one of those small, compact...
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    Error Message: "Cannot start engine... "

    A few days ago, a very strange thing happened. While driving, our 2017 Soul EV generated a voice announcement saying that the "engine" (the term used in the announcement!) could not be started because of low battery. Keep in mind that this was while the "engine" was running perfectly and the...
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    Charging Fault error.

    When I attempted to back to the case (at Kia Customer Support), I found that they had closed the case, with no further contact! I contacted our dealer, Lee Johnson Kia, in Kirkland WA. They went to bat for us. They have been very helpful and supportive. It is Kia who has been terribly...
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    Charging Fault error.

    The "get a two" idea doesn't seem to work where I am. I live in Juneau Alaska. We are not connected to the North American road system. That means about a 900 mile (1,500 km) barge shipment, or an 80 mile ferry transport to the nearest town connected to the continental road system (which then...
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