Recent content by JordanRieger

Thanks for the PM @Nedhastings. FYI, a new case manager named Tiffany has been assigned to me. (Maybe Linda got fed up and quit Kia!) She called me to ask if I had any questions, but she had no new updates. When I questioned why there is no ETA on the battery replacement, she initially seemed...

@Nedhastings Please post the name of that lawyer here. If you can private-message me your name, too, that would be great, so that if I talk to them, they can look up the case and put 2 and 2 together.

So after telling me that my buyback request was escalated to another team and I would be contacted by a new case manager in 7-10 days, it has been 14 days and I've still heard nothing. By the way, the battery warranty issues I and others are having are not limited to batteries that have already...

@spidermonkey Good Lord, six months, that's awful! The rental compensation is a joke too, because you have to pay for it all out of pocket first. I really do think that at a certain point, they could be found to be legally not honoring their warranty by playing these games with the battery...

I asked Lina about a buy-back, and she said that gets escalated to a different team with a 7-10 day response ETA. So we'll see how that goes. What do you guys think is a fair market value for a 2017 Soul EV with ~50,000 miles? $13,000 USD?

I'm at over 5 months waiting without my car now. :cry::mad: The case manager, Linda, emailed me back around month 4 in response to my request for compensation for the little beater Toyota I bought for $2500. She said they could consider it after the repair is complete and I submit my bill of...

The case manager never called me back yesterday despite the agent saying she would. (That's the second time she's failed to return my call.) At what point should I consider legal action based on Kia not honoring their warranty? Or at least a sternly worded letter from a lawyer? Suppose my car...

Thanks @jray3. Still zero updates from Kia despite calling them every couple weeks. I'm waiting for my case manager, Linda, to actually call me back. Hopefully she will at least offer me some compensation for a rental, or a loaner.

What I actually did, because I feared the battery replacement could take a long time (though not THIS long) is I bought a shitbox 2002 Corolla off Facebook Marketplace the same day I towed the car down to the States. It's been great so far, even came with winter tires! So I don't technically...

I wonder if there is a way to get them to pay me for a loaner, even though I'm out of town...

Thanks for sharing. The dealer mentioned that mine is one of 4 other Soul EVs sitting on his lot that have been waiting for new batteries for months! Kia should be handling this better. It's not hard for them to estimate how many batteries they're going to need. They know how many cars they...

Mostly ranting/venting, but if anyone has suggestions on how to expedite this, I'd be grateful. 2017 Kia Soul EV with ~50,000 miles. Battery SOH was tested at 52% by a local dealer in Kamloops, BC. Unfortunately, the car was imported from USA by a previous owner, so Kia Canada won't honor the...

Can someone recommend a home level 2 charger? I'm looking at this Grizzl-E. The forum seems to be changing amazon.ca links to .com. Try this: https://www.amazon.com/Grizzl-Charger-Premium-Regular-Charging/dp/B08Q22651D/. Seems pretty solid to me: Do you have any alternate suggestions? - 2017...