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I am in the US and Kia, via warranty recall, updated my car's battery harness and BMS. They already had my car in the shop for 7 months, waiting for a gearbox. I told them to replace the battery while awaiting the gearbox, as SOH was below 70%. When I picked up the vehicle they had not replaced...

I was just contacted by corporate Kia, offering to buy back my vehicle. Can anyone who has gone through this share the buyback amount they were offered, and how well the process worked?

9 months and counting on mine...

Be wary. I write this on hour 6 of my current visit to a Kia dealer. Kia had my Soul EV+ for 7 months, replacing gearbox and (supposedly) the BMS update and battery harness. After 2 weeks, complete battery failure, as described in the safety recall. Back to Kia this morning via tow. Now they are...

UPDATE: After over 7 months of waiting, Kia finally sent a new gearbox to my local dealer. They installed it, and all seems well - at least for the last 2 days. They also performed a recall update, including a BMS update. Unfortunately, they significantly slowed down the charge rate, meaning it...

Same problem. Dealer has had my car since 6/8/23. Have you received any other info on the best way to escalate?

My 2016 Soul EV+ started leaking fluid and the reduction gear became almost non-functional. It's still under warranty. The dealer has been trying to get the part for over 6 months. Anyone else having such a hard time getting a gearbox?

Our 2016 Soul EV+ suffered battery degradation to the point the battery qualified for replacement under warranty (below 70% state of health). Just got the car back today after waiting 6 weeks for the battery to arrive. The dealer (in Orange County, CA) assured me that the battery pack was...

Dropped my 2016 Soul EV off at Kia of Irvine yesterday. GOM of 48; was deteriorating 2.5 miles range per week. Dealer stated the SOH was below 70% - they will replace the battery. They provided an Enterprise rent-a-car, but could not provide me with a time estimate for the replacement. "Could be...

RT: Thanks - sounds like a plan.

KISH, I appreciate your technical expertise! I'm not that technical - I'm just a guy with a 2016 Soul EV+, 31,000 miles, that originally had a 92 mile range, now 65. It has been dropping 1 mile per week for the last 6 weeks. Troublesome. I am also in SoCal, Orange County, specifically. You...