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So it turned out that there was nothing wrong with the car. Everything was locking and un-locking like it should. The thumb button on the handle of the charger was getting stuck. I was able to use a clamp and press firmly until it released. I'm not going to use the charger again until they...

So far I haven't updated the software. Did I read that one of the updates deletes the speed limits on the map? That would suck because I live in a slightly rural area and often I don't see a sign for a while but the speed limits show on the map. I would hate to see that go away. I never...

I think if KIA was really worried about customer satisfaction they would have just swapped your car for a similar one. I don't think the cost would be significant to them. Obviously this is a rare case but that makes it even a better case for a more drastic correction. Now what happened to...

I'd be interested in knowing why KIA wouldn't cover it. I know that things like brake PADS and tires and other things that normally aren't covered because they're designed to wear out. I wouldn't think that even if your pads had worn out that that would be the reason the brakes seized. The...

Thanks everyone. I'll give it a try and report back!

I'll have to get my face a little closer with a good light and see. How do you do a manual release if I need to? I can check the manual but it's in the car that's still covered in snow. Thanks for the information.

Has anyone had the plug from their charger get stuck in the charging port? Mine is and I can't seem to be able to convince it to come out no matter how hard I try. The plug is on my GE Wattstation and had been working fine. It slightly hung up once but since I thought I'd locked the doors...

So I'm now running on replacement on-board charger 2!! Hope this is the last one. KIA did get the part to the dealer before the end of the month, which was nice.

Wow... I guess I've been spoiled. Thank you so much for the information. I appreciate everyone who shares their electrical knowledge with others as I have none! :D

Please excuse me if this question has been previously answered but I need to know something quickly so I can address an issue if it exists. I just had the on board charger replaced, for the second time. I did not have access to my normal Level 2 charger so for the first time I used the Level 1...

I was thinking about looking into the Lemon Law but haven't done it yet. The dealer did give me the number for KIA Customer Affairs after I complained about not wanting to drive a RIO the whole time my SOUL is in the shop. I'm planning on calling them tonight.

I'm a late arrival to this topic but I had to leave my 2016 at the dealer for the SECOND time on 12/21/2016. I waited for the diagnosis and they said that they would have to again replace the OBC and gave me a rental car. I finally called them yesterday, 1/3/2017, because I hadn't heard...

Yesterday as I headed of to work, I looked down to see that I had 37 miles of charge. Of course I didn't see this until half way to work so it was a little late to do much about it. For some reason the car didn't charge overnight. I decided I'd just go to the dealer on my way home and use the...

My dealer told me that I wasn't able to get the federal tax credit because I leased. I believe I read that the credit was allowed to those who purchased or leased. Does anyone know the facts on this?

So was anyone who leased their Soul EV offered any kind of protection plan for excess damage when you return your leased vehicle. I know when we leased our Focus they offered Wear Care which would cover anything over the normal wear and tear. It was about $5 month for the length of the lease...

Wow... it appears that I got a horrible deal on my lease. After I was assured that I was getting the best possible price, I wound up putting $3500 down and have a $375 a month payment for 36 months. I don't have my paperwork in front of me but I'll have to see if they lowered the price to get...

I couldn't agree more with you regarding the file management with USB and My Music. I can't believe anyone ever thought it would be safe to try and change the folder while driving. That was pretty poor design. I hope it's something they can fix/change with a software update.

How about map updates.? I can't find roads around here in the Nav area.

At least here in Washington, the only way to get the speaker lights was to buy the package that included the sun roof. It wasn't that important to me so I don't have them either in my + model.

Great video. Thanks.