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  1. J

    Software Upgrade Blowup

    Thank you for your diagnostics, the issue was a dead 12 V battery. Once they charged the 12v battery the car started up with no problems and showed them the correct information on the GPS, all seems to be functioning fine.
  2. J

    Software Upgrade Blowup

    I believe it had a charge, the vehicle had been plugged in to the charger the whole time, but maybe the 12 volt battery got drained. One of the mistakes I did make was to have the vehicle on instead of on auxiliary. We will find out tomorrow what service says and how they will fix the problem...
  3. J

    Software Upgrade Blowup

    Followed software instructions to the tee, at approx step 4 of 6 (upgrading GPS) and about four hours into the process problems started. Screen went blank, car lights started flashing and message on instrument panel said "stop car and check break problems". Car would not shut off and lights...
  4. J

    New Transmission on 2016 Soul EV

    I have now confirmed what I had thought all along and that was that this vehicle had to use some sort of oil. We were told by the EV Sales Manager Specialist at Kearny Pearson KIA in San Diego that the EV Soul did not use any oil and therefore no maintenance is required on the vehicle i.e. do...
  5. J

    New Transmission on 2016 Soul EV

    We definitely did not do that, but that does not mean that it was not done prior to the sale even though the vehicle only had nine miles on it. I know the service department was stumped and had no idea what the fluid was. It did not take them long to track down where it was coming from, but...
  6. J

    New Transmission on 2016 Soul EV

    After just owning our EV for 15 days and driving it less than 900 miles, a new transmission is being placed in the vehicle as I type. The car was leaking some type of oil, but wait, it does not have oil, so let's call it clear liquid that felt oily. Took the vehicle to the agency and they...
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