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Hello, I had a similar experience with the incompetence of the tech people. I did try the SD card method at some point in there and it did nothing for me, but I'm glad it worked for you! I eventually got it fixed, though I'm not exactly sure how, the dealership refused to say. See this link...

SUCCESS! My UVO EV Services are fully functioning now; meaning the car's network functions and I have access to my UVO account to control it via the app. The technical person from California came to visit the car and did something, maybe?? The guy at the dealership who I had been working with...

Thanks for your suggestions. We checked with Kia and the dealer about all of those things and they claim those aren't the issue here. Communication with them has been difficult, so I can only hope they are understanding what we are suggesting. As I predicted, even though they were set on...

Has anyone had issues activating the UVO EV Services? Specifically have you seen the message in the linked pictures below? I bought my used 2015 Soul EV a little over a month ago, and there is a long painful story of all that has happened since then in trying to activate my UVO between the...

OMG! So glad I found this thread. I got a used 2015 Soul EV a month ago and love it, my only major complaint being the high-frequency ringing noise. It have analyzed the different variables, and I believe it is coming from the instrument cluster. Whenever the center display screen on the...

Hello, I believe I am having the same issue you are. My modem number is a bunch of zeros and there is a "no signal" for the UVO EV services indicator. https://photos.app.goo.gl/C3qg5Zg2UaRxGu7P2 I have been communicating a lot with Kia Consumer Assistance and they finally suggested I have it...