EVDee
Posts: 76
Joined: Sun May 12, 2019 6:53 pm

Re: Do I have a chance?

Tue Jan 11, 2022 4:50 am

IanL wrote:The dealer has nothing to gain by frustrating a chance for a new battery. He gets paid by KIA for fitting it. It is simply a question of getting the technician to understand the issue.


Care to explain my experience then?
I had more than 10 visits and had to call corporate myself to get it moved forward since the dealer was useless.

Plan for the worst and hope for the best.

IanL
Posts: 267
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Do I have a chance?

Tue Jan 11, 2022 2:41 pm

Did you get them to read TSB PS548?

EVDee
Posts: 76
Joined: Sun May 12, 2019 6:53 pm

Re: Do I have a chance?

Wed Jan 12, 2022 3:01 pm

IanL wrote:Did you get them to read TSB PS548?


Did you? Can you point to anyone that has?

IanL
Posts: 267
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Do I have a chance?

Thu Jan 13, 2022 1:48 am

The inference is that you did not, so you do not know if it would have been effective. It is obviously a matter of preference, but I take the optimistic view.

EVDee
Posts: 76
Joined: Sun May 12, 2019 6:53 pm

Re: Do I have a chance?

Thu Jan 13, 2022 5:02 am

IanL wrote:The inference is that you did not, so you do not know if it would have been effective. It is obviously a matter of preference, but I take the optimistic view.


So the answer to my questions is: no?

IanL
Posts: 267
Joined: Tue Feb 18, 2020 12:57 pm
Location: Jersey, English Channel Islands

Re: Do I have a chance?

Thu Jan 13, 2022 5:55 am

I have, fortunately, not had occasion to do so. I believe the person who originally posted the link to the TSB did so, with satisfactory result, but I cannot remember where that was.

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