2016 Soul EV+ ... is my battery eligible for replacement?

[DrivingForce]

My 2016 + has a SOH of 76%, but using Soul Spy, I notice a couple cells are bright red.

Seems the forum has eliminated the ability to attach photos so I am unable to share. But basically a lot of the cells are 3.74 or 3.72, except for the two bright red ones which are 3.68.

Just wondering if I should go ahead and bring the car to the dealer now, or just wait until it gets down to 70%?

When fully charged, and with climate running, it's saying my max range is 60mi. And the long term mi/kwh is 3.7 or 3.8.

[IanL]

If the reduced range is a problem for you, no harm in trying now. Spy's SOH calculation may be different to that used by the KIA test equipment, and it would be interesting to compare.

[DrivingForce]

Thanks--the following day after a full charge, I drove to work and had Soul Spy running. The battery cells looked much more even and no bright red cells. I wonder if when the car is more fully charged the bad cells don't act up as much?? I'm obviously not a battery expert

[JejuSoul]

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If SoulSpy says 76% then you are probably within a few months of hitting the level at which you will get a free battery replacement.
You may as well start talking to your service center about this.
Find out if the SOH test is free. If so go and get it done now.
They will 'accidentally' reset your SOH to 100% and it will take the battery another few weeks to re-calibrate back to the real level.
By the time you get a second test done you will probably be below 70%

SoulSpy was fairly accurate for 27kWh cars with the original battery and original BMS. After that who knows? So data comparing the actual test with the app is always useful. Problem is the app doesn't tell you what version of the BMS you have.

[DrivingForce]

Hmmmm, I thought when I took the car in for a recall (the parking brake thing) they also updated the BMS. So it wouldn't surprise me if I have an updated BMS

[DrivingForce]

Hmmm, today Soul spy is saying 71.7%. At this rate, I'll be ready for a new battery in a couple weeks!

I have yet to take it to the dealer. But my commute is about 44 miles round trip so I'm getting perilously close to not being able to make it, especially when winter weather comes. Right now my range is still showing 60 miles at 100%.

[DrivingForce]

So update... Soul Spy was most recently reading like 68.5% battery health, and my 42 mile R/T commute, I was coming up with single digit range left sometimes. I took the car to the dealer, and they have approved me for an HV battery replacement!!! Should get here next week and then I can schedule again.

Kia really did not fight me hard on this at all. I am pretty impressed.

[IanL]

Did they tell you what SOH their test equipment reported?

[DrivingForce]

Did they tell you what SOH their test equipment reported?

I'm afraid not. I'll try to ask.

[notfred]

At least the replacement battery is turning up quickly. That's good news, some people previously have had to wait weeks to months.