Kia connect is such a kludgy piece of software that not having it might be better than having it. I really regret not buying a Tesla model Y. I love my 2020 Kia soul but every time I get in it I am annoyed by the software, especially since the "update". My phone doesn't connect until I am half...
I have a 2020 and last month I got the refill coolant message. checked and found nothing. It went away quickly and then today it did it again after charging at about 7kw for an hour. Reading the string it looks like all I can do is report to the dealer and wait until they learn how to fix it...