Recent content by nickb64

Yeah our first couple times getting it checked out they said it was normal just depending on the type of driving i.e. highway vs city. But we were doing exactly the same mix as always and getting half the range so we kept at it and did as much as we could to document the problem and they finally...

Ok, if your Blink charger has any way of telling you how much power your vehicle draws in a charging session I woul take screenshots and take note of what battery level you were at when plugging in and what you are at when unplugging. If you can determine how many kWh your car received in a...

I would recommend having as much documentation as you can to show the problem you are having. Our first couple visits to the service department to try to get some diagnosis of the issue were pretty much a complete waste of time. They said that they couldn't find a problem, though I never got an...

We were going through Kia of Cerritos. We had occasional calls from a couple different people at Kia over the period they had our car, though they usually were just asking us if we had heard anything from the dealership, up until the day before we were told our car was ready to pick up the Case...

Ours has been at the dealer since 10/25/17 when they decided after bringing it in for the third time in a month that they would replace the battery. We just found out Friday that they apparently finally got the battery and did the work. We are picking it up today. They never let us know that...

I'm not sure, iirc I was told that once they get the parts for ours it shouldn't take too long. As an aside, you might want to have them check, we just got a recall notice in the mail, something to do with the steering. Assuming it also applies to yours, might as well have them take care of it...

That really sucks, doesn't surprise me though. The last update I got on ours is that they are supposed to get the BMS on 11/27 and have no ETA on the battery pack but will update me when they have more info. They've had our car a month or so since they decided that they will be replacing the...

Yeah, people on Reddit told me that, I had no idea until that point that it was a replacement plug. We got the car used from CarMax when it was just barely over a year old, their Carfax type thing said it had been a leased vehicle. We never had any problem with our previous Fiat 500e charger and...

Here's a pic of the back of ours

Yeah, the service advisor told me last Wednesday that they should have the parts in this week. He also said he would call me with an update Thursday or Friday, which didn't happen. I called earlier today and was told that the parts are actually backordered and they have no ETA, which is what I...

We took our 2015 Soul EV in to Kia of Cerritos a few times over the last month, and on the third time they had it in they tell us Kia has authorized them to replace the battery pack. I was told last Wednesday that they would have the part in about a week, but that they would update me by Friday...

We had almost exactly this issue on our 2015 Soul EV at 40,000 miles. After nearly a month in and out of the service department, we finally have some level of resolution (I think). Kia finally decided (the third time we brought it in) to allow the dealer to have the battery pack replaced under...