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    12V battery keeps going dead

    I have a 2018 Soul EV and it has a very intermittent problem that seems to be getting worse. Sometimes we will shut the car off to go into a store — maybe only 15 or 20 minutes — and when we come back, the 12V battery is dead. It has passed a load test with flying colors, and most of the time...
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    Level 1 vs level 2 charging

    I have recently acquired a 2018 Soul with a 30 kWh battery. The user’s manual says something like “Kia recommends a level 2 or normal charger as best for your high voltage battery.” For my usage, I think I am going to be able to get away with the “trickle charger” that came with the car. Is a...
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    UVO Access questions

    Just acquired a 2018 Soul EV — loving the car but having problems with the UVO Access app. Seems to work some times and not others. Often after trying to refresh the status of the car I get a message that the car hasn’t been started in a long time and needs to be moved. Sometimes it allows me...
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