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They offer "Repair or overhaul of the drive battery pack, in case of failure or severe degradation of the battery". They go on to define severe degradation as follows: "Severe Degradation a decline in drive battery capacity which is 30% larger than the normal degradation as outlined by the...

Thanks IanL for the suggestion. Unfortunately Warrantydirect don't offer cover for the traction battery. After some more research it seems that Motoreasy (Plan B Lite Electric Vehicle Warranty) should cover the traction battery and most other expensive parts, for around £275 per year. Hope...

Hi, the Kia 7yr warranty is close to expiring on our 2016 Soul EV. Does anyone have a recommendation for a reputable UK company supplying extended warranties which would cover the car adequately, without costing more than say £400/yr ? We have had to use Kia warranty a couple of times over...

I've been using Soul Spy since we purchased the car. The dealer printout when purchased (3yrs old with 12k miles on the clock) stated 100% SOH, whereas Soul Spy has always indicated above that, usually varies between 102 to 104%. Reasons for this understood from reading other threads. Would love...

Curiously, our 2016 27kWh smurf has recently had a BMS update whilst in for a routine service. The dealer didn't know what for. After a few empty-ish to full charges the SOH went from "unknown" to 108.9%, where previously it was hovering around 102 - 104% during most of 2021 (charging to full...

Anyone else with a 2018 Soul EV had an OBC failure? I've been in contact with Kia UK to try to find out if the latest /last batch of replacement OBCs which seem to be dated 2018 are likely to be more reliable than the ones they are replacing on the older Soul EVs (in our case 2016 model), to no...

Hi, we've recently had our OBC replaced on a UK 2016 Soul EV. The dealer has fitted a new OBC with the following details taken from the rear label: ECU ASSY - OBC 36400 - 0E240 E010010401 MANDO P14.1E 20J21 03601000 Front label: B010920002 EO30010400(G) DATE 20181128 LOT SEQ:281 My question...