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Car stuck at dealer for 3 months awaiting warranty battery replacement (2017 Soul EV)
When I returned the loaner yesterday the bill for Kia was $7500.- NRH
- Post #78
- Forum: Batteries and Charging
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Car stuck at dealer for 3 months awaiting warranty battery replacement (2017 Soul EV)
Picked the soul up from the dealership. It is only a software update not a new battery. The dealership basically said they had no faith in the ‘fix’. So now it’s just a question of driving it and see how it goes.- NRH
- Post #73
- Forum: Batteries and Charging
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Car stuck at dealer for 3 months awaiting warranty battery replacement (2017 Soul EV)
We are in Florida and had a call from the dealer Friday to say our Kia is fixed - they have had it since November - apparently suddenly a software update that has solved all the problems and we can come pick the car up. This after submitting paperwork for Kia to buy it back. I am sceptical...- NRH
- Post #67
- Forum: Batteries and Charging
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Kia buy back
Our 2017 Soul has been at the dealership since November with no update or repair. 3 weeks ago having read this thread we reached out to Kia Corporate. They forwarded it to their escalation department who were supposed to respond in 7 working days. Nothing. We have the name and number of the...- NRH
- Post #17
- Forum: General / Main Kia Soul EV Owners Forum
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Kia buy back
We are waiting for the third battery for our 2017 Kia Soul EV and it has been sitting in the dealership since November. Interested to know how you got to the buy back part and how are you getting on dealing with them?- NRH
- Post #7
- Forum: General / Main Kia Soul EV Owners Forum