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To resolve these types of issues Kia themselves should instruct their dealerships to provide full battery health disclosure at the time of purchasing a used Kia EV from them. At the very least this should include the current battery SOH, taken using Kia approved procedures, so that the buyer...

We purchased our 2016 Soul EV new in 2016 with a 160,000km, 8 year warranty. This is transferable with the car so you shouldn't have any trouble making a claim as your car is probably less than 8 years old. Check the original registration if you can to determine the warranty start date. As the...

Last time I had my 2016 Soul EV in the shop they had a traction motor out of a similar vintage Soul EV. I noticed that the output gear was partially stripped and asked the mechanic what had happened. His comment was that the car came in for a warranty traction motor replacement but he didn't...

Had the same thing happen with my 2016 after about four years of owning the car. Sorted it out pretty quickly and purchased a new battery that is still working well after 3+ years. I think we don't notice the 12 battery decline on an EV the same way we would in an ICE vehicle. In the ICE you get...

Got the recall for the EPB on my 2016. This is the second recall for the same topic. Personally I feel there is a design flaw in the transmission and that the parking pawl becomes defective after a time and the car does not hold when put in the park position on the transmission. Kia's simple fix...

Yep, you are probably right - checked the replacement battery invoice and its an E400; Didn't know about the additional cell capacity or the need for a new BMS. At least the dealer finally caught up on all the necessary upgrades under warranty / recall notices and I can begin to believe that I...

I had the harness and BMS swap done under the smoking battery recall about four months ago on my 2016. I immediately noticed a BMS reported 100% charge range of over 200km. Thought this was ridiculous and put it down to the BMS update. To my surprise, even though temperatures are hovering around...

About 3 months after having the battery replaced my OBC failed - perhaps not totally unexpectedly as running in "B" mode was becoming somewhat erratic in that the generation braking would sometimes suddenly quit and leave me pressing much harder on the brake to bring to car to a stop. In...

My 2016 Soul EV's OBC failed unexpectedly about a month ago. Had enough juice in the battery to take it to the local dealership and after diagnosis they confirmed the OBC had failed and put replacement in to Kia Canada for warranty replacement authorization. It was covered but the story doesn't...

My 2016 Kia Soul went through pretty much the same dramatic drop in range about a year ago reporting 100% SOH then suddenly dropping to 55% SOH or about 80km range; Fortunately the dealership did the testing before resetting the battery management system and got Kia Canada approval for the...

I've had my replacement battery for a couple of months now on my 2016 Soul EV. Took 7 months to arrive but now it's here I've been monitoring the battery over 10 full cycle battery charge discharge cycles from 100% down to about 20% and back up to 100%; First cycle gave me a range of 189km...

Hey, just got my EV back from the dealership and the replacement was 37510E4250R. They didn't seem to know if it was refurbished or new despite my asking directly. I understand the "R" implies refurbished. Got to get it fully charged and drive a bit to see how it is performing. At pick up range...

Ran into battery degradation with my Gen I 2016 Kia Soul last fall - down to less than 50% range and very quickly from 160km until summer 2021; Local dealer in Ontario checked it out and quickly got approval for the warranty replacement (10th November 2021. After a very very long wait and many...