So what happened in the end? I really hope Kia sorts this our you. Their lack of concern is appalling.dgpretzel wrote:...I shall make one more attempt to speak with Kia Customer Service tomorrow, but it doesn't look good. ...
The charging failures as documented on this thread, and Kia's reluctance to inform us on what is going on, are a strong negative when it comes to recommending anyone to buy a Kia car in future. A shame because in many respects this is a great car.
My latest frustration with this issue, after the first failure two weeks ago was two nights ago. Trying to charge from 8% back to 100%. Charging failed 5 times in a row. it started normally but failed each time after 5 or 10 minutes. Not consistent with the time of failure. Not a consistent error message. Very hard to debug. Fortunately it worked on the sixth attempt. I will take the car to Kia to get the OBC changed.
No wonder so many users are frustrated by this bug. You don't know if your car is going to be charged when you need it.