Spiritmorin
Posts: 2
Joined: Sat Jun 01, 2019 10:39 am

GPS locations are not preserved

Sat Jun 01, 2019 11:01 am

I have just taken possession of my Soul EV 2020 Limited. I do not know if the dealer who made the preparation a little fast but some functionalities do not work. GPS locations are not preserved. Also, Bluetooth cell syncronization is not preserved. Is it possible that a demo or salon mode is activated? The information is kept about 15 minutes after all is cleared.
The UVO registration works well. I communicate with the car without problem. I do not see any other difficulty.

Thanks to the My Kia Soul EV community.

Spiritmorin

J79guy
Posts: 6
Joined: Fri Jun 07, 2019 9:08 pm

Re: GPS locations are not preserved

Fri Jun 07, 2019 9:12 pm

Experiencing the exact same problems, I figured it was just me.

SoulfulSally
Posts: 2
Joined: Sun Jun 09, 2019 9:07 am

Re: GPS locations are not preserved

Sun Jun 09, 2019 9:15 am

It seems like all the 2020 Kia Soul ev’s have this problem. My Kia dealer ordered a new radio and installed it last Wednesday and it did the same thing as the original one . It won’t remember GPS locations or keep the Bluetooth pairing setup.

gday
Posts: 48
Joined: Mon Feb 25, 2019 7:03 am

Re: GPS locations are not preserved

Tue Jun 11, 2019 11:04 am

I have the same issues and apparently there is an update. I go for mine on Friday June 14

SoulfulSally
Posts: 2
Joined: Sun Jun 09, 2019 9:07 am

Re: GPS locations are not preserved

Sat Jun 15, 2019 1:15 pm

:?: Hello gday, did the software update work?

Spiritmorin
Posts: 2
Joined: Sat Jun 01, 2019 10:39 am

Re: GPS locations are not preserved

Wed Jun 19, 2019 7:55 am

Kia told me the software update fix those issues. The actual version in the Soul (father's Soul by the way) is .190130 It could mean the date 2019 January 30. I will comeback whit the result after he get the update.

gday
Posts: 48
Joined: Mon Feb 25, 2019 7:03 am

Re: GPS locations are not preserved

Sat Jun 22, 2019 10:11 am

My apologies for being so late with a reply. I am on some Facebook groups and posted but I miss some other groups. Yes all is working as it should - the update cleared up several things. I have also done a test run using the GPS - it is very good and the live UVO traffic seems accurate.

Soul099
Posts: 3
Joined: Mon Aug 26, 2019 1:29 pm

Re: GPS locations are not preserved

Wed Oct 16, 2019 11:41 am

Hi,
I have the same problem on my Soul but the dealer does not seem to know what to do. Which dealer resolved the issue for you so I can have my dealer phone them and get the appropriate fix?

Thanks for the help!

gday
Posts: 48
Joined: Mon Feb 25, 2019 7:03 am

Re: GPS locations are not preserved

Thu Oct 17, 2019 5:43 am

It is an SW software update. This is the number I have now: SK3EV.CAN.55W_M.V001.00.190508

You probably have SK3EV.CAN.55W_M.V001.001.190130 and that needs an update - takes about 20 mins if I remember correctly.

Mine was done at Orangeville Kia (Ontario) and I think the man who did it was called Art. If not ask for the manager - Ryan - he is GREAT!

Hope this helps

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