After my 2016 Soul EV met an early end due to someone rear-ending me. I decided to go out and lease a 2018 Soul EV because of the slightly larger battery.
I picked up the car from the dealer on the 1/23, drove around for a few days, maybe 50 or so miles, then went to plug in the car. The three lights lit up on the dashboard for maybe a second or two, then nothing. I tried unplugging, plugging back in, checking charge timers, etc. I just could not get the car to charge. I thought it was my level 2 so I tried using the trickle charge cable; again nothing. I drove around to some public level 2's: same result. I would plug in, hear some clicking from the EVSE, and on the Chargepoint chargers it would say "Waiting For Vehicle".
Anyway, brought the car back on 01/27, the diagnoses was the on-board charger was in a "sleep" mode and could not "wake-up". Would need the onboard charger replaced. Estimate for the Onboard charger part to arrive was 1-2 months!
Fast forward to today the part may be in tomorrow or next week. I'm eligible for the MA Lemon Law because the car has been out of service for 15 business days (the days the service department is open), and i have been without the car for 17 days. Kia corporate keeps "escalating" my case, i've gone through three levels now. I've started the Lemon Law process as of today, and will report back.
After looking online it seems OBC failures seem to be common in colder climates, and the amount of time to get this replacement part is unacceptable.
Sorry for the rant, but i've just been frustrated throughout this whole process. My old Soul had no problems, then to lease a new one and have such a major issue with a car with only 80 miles on it is so aggravating..
If all goes well with the Lemon Law I will probably end up in a Bolt EV even with the terrible seats. They have pretty good deals via a Mass. program. It would actually be tiny bit more per month than I paid for the Soul, for more than double the range.