Our 2016 Soul EV+ suffered battery degradation to the point the battery qualified for replacement under warranty (below 70% state of health). Just got the car back today after waiting 6 weeks for the battery to arrive.
The dealer (in Orange County, CA) assured me that the battery pack was indeed new, not remanufactured. However, when I arrived home and looked through the receipt in detail... the part number seems to indicate a remanufactured unit.
Installed part number: 37510 E4200R REMAN PACK ASSY-BATT
Looking at the Kia site, a new battery pack has the same part number, sans the "R" and "REMAN".
Has anyone who had their battery pack replaced noticed the same thing? Do they always use remanufactured battery packs?